Drive profitability and prioritize revenue-producing service calls with our drag-and-drop scheduling tool. Improve field technician performance and job completion success rates with the Sonar Field Tech App.

Optimized for ease of use, our scheduling interface allows for check-in and completion of work in the field and gives you the ability to track technicians, check job status, and schedule new work. All tasks can be completed from a smartphone, laptop, or tablet, which means no more printed work orders.

Centralize service interactions and get real-time visibility across field operations to prioritize service requests and prevent scheduling conflicts.

• Drag-and-drop scheduling interface
• Field technician capacity planning
• Real-time work order updates
• Automatic appointment reminders

Instantly access inventory, simplify equipment assignment, and make adjustments with the in-app barcode scanner. Whether online or offline, get a complete overview of your jobs scheduled for the day and use GPS route guidance to arrive on time and avoid delay.

Improve field technician performance with the user-friendly Sonar Field Tech App.

• Automatically provision and activate accounts
• Online and offline mode
• Detailed service history of the equipment
• Update account data, add notes, upload documents and photos
• Customizable task lists
• Generate invoices, and contracts and collect e-signatures
• Automatically add installation fees

Sonar’s reporting module empowers your dispatch and field technician teams with real-time reporting. Measure and track average handle times across geographic locations, job types, or dispatch times. Streamline field tech operations and identify trends across your network to see failed installs, defective hardware, and more.

Optimize scheduling, planning, and collaboration with field operations data that matters.

• Job completion success rate
• Job completion time
• Forecast job materials
• First-time fix rate
• Repeat service calls